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You can now order your credit card online

Credit card orders are now available in your personal Web Banking area. Quick, easy and secure!

Credit cards

Credit card

Visa Classic

  • The credit card accepted worldwide,
  • Pay for your purchases in instalments,
  • Einkaufsversicherung, Garantieverlängerung,
  • Versicherung von Online-Käufen.


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Credit card

Mastercard Gold

  • The international credit card,
  • Travel insurance and home assistance,
  • winter sports, this insurance. 
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Credit card

Mastercard Platinum

  • The premium credit card,
  • Home assistance, travel and car rental insurance,
  • Airport lounges with Priority Pass™.
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Credit card

Mastercard Elite

  • The exclusive credit card,
  • Enjoy optimal coverage at all times,
  • Concierge services, Priority Pass™ and vehicle assistance.


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Debit cards

Debit Card

Visa Debit

  • Instant debit card accepted throughout the world,
  • Online purchases and online purchase protection,
  • Payments and withdrawals worldwide.
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Your benefits

Credit cards Mastercard

Mastercard travel insurance

  • attractive credit cards;
  • optimal coverage while on holidays;
  • insurance and assistance at every step.

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Credit Cards Mastercard

Mastercard skiing insurance

  • attractive credit cards;
  • insurance and assistance while skiing;
  • skiing equipment, ski lifts, rescue costs, etc.

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Credit Cards Mastercard

Airport lounges with Priority Pass™

  • Access to 1,300 airport lounges;
  • Free annual subscription;
  • Exclusive discounts in restaurants, boutiques and spas.
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Elite Credit Mastercard

Concierge Service

  • an exclusive service available to you 24/7;
  • a personal assistant at your service;
  • to meet your personal and professional needs.
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All our credit cards made from PLA

Our entire range of credit cards (Visa Classic, Mastercard Gold, Mastercard Platinum and Mastercard Elite) are now produced using PLA. Innovation and durability: our cards made from corn starch.

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Your practical guides

Credit Card

Monthly closing calendar

Learn more about the monthly closing calendar of our credit cards.

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Pratical guide

Contactless payments

  • Pay without entering your PIN,
  • No need to insert your card,
  • Fast and secure.


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Pratical guide

Debit or credit?

  • Debit cards versus credit cards, what’s the difference?
  • We’ve got the answers.

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Pratical guide

Withdrawing cash abroad

  • Find out how you can use your bank cards to withdraw cash abroad free of charge.
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Frequently asked questions

  • 3D Secure, card limits, cash withdrawals abroad…
  • We’ve got the answers to all your questions.

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Offer subject to conditions and approval of your application by the bank.

Frequently asked questions about payment cards

  • icone faq question
    What should I do if my debit or credit card is lost or stolen?

    Call this number immediately to block your card: (+352) 49 10 10

  • icone faq question
    What should I do if I forget my PIN?

    Have you forgotten your payment card PIN? You can now find it back in your Web Banking app.

    To view your credit card PIN in the Web Banking app:

    1. In the menu on the left hand side, select accounts and then in the dark green menu bar, select cards
    2. Select the relevant card and then tap on the management tab
    3. Choose the “Display PIN” feature
      LuxTrust authentication will be required
      Your PIN will be visible for 5 seconds.

    This operation can be repeated as many times as necessary.

    If you want to change your card PIN, you can do so at our ATMs.

  • icone faq question
    What should I do if a payment is refused?

    If a payment is refused, you may have reached your card limit. If you need to, you can change your card limit online via Web Banking, or call our Client Service  on (+352) 42-42-2000

  • icone faq question
    What should I do if my card is about to expire?

    Your replacement card will generally arrive 3 weeks before your card is due to expire. If you haven’t received it, please contact our Client Service on (+352) 42-42-20 00.

  • icone faq question
    What bank fees apply to transactions in foreign currencies?

    Fees for payments in foreign currencies are based on a daily exchange rate applied by Visa and a foreign exchange fee for withdrawals in other currencies. For more information on the foreign exchange fee for each currency, see the pricing guide.

  • icone faq question
    Is it possible to deactivate contactless payments for my debit or credit card?

    Yes, of course. To do this, contact your account manager or our Client Service on (+352) 42 42 20 00.