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Visa Debit : the ideal debit card for everyday use

Accepted worldwide, Visa Debit offers a far wider range of benefits than a standard debit card.

It enables you to:


Gérer son budgetManage your spending – keeping track of your budget is a breeze because payments are instantly debited from your account

Achat en ligneMake purchases online – Visa Debit offers internet shopping with peace of mind thanks to online purchase protection

voyagerTravel – make payments and withdraw money worldwide, wherever Visa cards are accepted

retraitWithdraw money free of charge(1) worldwide using the BNP Paribas Group and its partners’ ATM network

retrait  Make contactless payments using a connected device (Apple Pay, Garmin & Fitbit)

(1) Excluding foreign exchange fees



How to get a Visa Debit card

You can order a Visa Debit card from the Web Banking app. Just go to the “Accounts” section of the Menu, under the “Cards” tab. (2)(3)

You can also contact your bank branch or call our Client Service, Monday to Friday from 8.00 am to 6.00 pm, on (+352) 42 42-2000.

Visa Debit: your online shopping card

Visa Debit is accepted for all of your online purchases. Your online purchases and deliveries are secure, thanks to free insurance covering non-compliant delivery and non-delivery of goods purchased over the internet.

Please take the time to read the terms and conditions of use, limits and insurance and assistance services.

*If you require assistance, simply call the number on the back of your card or e-mail bglassurances@spb.eu

Contactless payment with Visa Debit

Visa Debit cards feature contactless payment.

Mobile payments with Visa Debit (Apple Pay, Garmin Pay and Fitbit Pay)

Visa Debit is the card for a changing world!

Visa Debit is compatible with all forms of mobile payment:

  • Apple Pay is the easiest way to pay in stores, in apps, and online with your iPhone, Apple Watch, iPad, and Mac(1). Spending money shouldn’t mean spending more time at the register or entering your card details online or in your app. With Apple Pay, you can pay quickly with the devices you use every day. 
  • Garmin and Fitbit Pay allow you to make contactless payments in shops by linking your smart watch to your Visa Debit card.

View your payment card PIN directly on the Web Banking app.

Have you forgotten a credit card PIN you don’t use very often?
No problem! You can now find it back directly in your Web Banking app.

Fast and secure: view your PIN to use your payment cards easily.

You can display it as many times as needed. For added convenience, you can change your PIN at our ATMs.

In practice

In September, Charles will be leaving Luxembourg to begin a medical degree in Munich. His Visa Debit card will be with him every step of the way. He’ll be able to use his account and card for everyday spending online and in his favourite shops.


Plus, he can use his Visa Debit card to withdraw money for free at Deutsche Bank ATMs since Deutsche Bank is a partner of BNP Paribas.

Frequently asked questions

  • icone faq question
    What is a debit card?

    A debit card is bank card directly tied to your current account. In-store purchases and withdrawals are debited from your account straight away. What’s more, your debit card lets you make free cash withdrawals in euro via the ATM network of BGL BNP Paribas, the BNP Paribas Group and our global partners.





  • icone faq question
    How do I activate my Visa Debit card?

    To activate your Visa Debit card, you can either:

    1)         Activate it in a matter of seconds from your Web Banking mobile app:


    Make sure you have the payment card to hand.

    o          Log in to the Web Banking app.

    o          Select the card you want to activate and click the “Activate this card” button.

    o          Follow the instructions

    2)       Make an in-store purchase, withdraw cash or change your PIN at an ATM.

    Please note that you cannot use the contactless function for your first transaction, as the PIN is required.


  • icone faq question
    How to make a claim through your purchase protection insurance

    How to make a claim through your purchase protection insurance


    There are several ways to make a claim:


    ■ online at http://assur-lux.spb.eu/en

    ■ by phone, 7 days a week, from 9.00 am to 5.00 pm, by calling the number on the back of the card OR (+352) 27 30 21 31

    ■ by e-mail: bglassurances@spb.eu

    ■ by post: SPB Assurance - Cartes BGL BNP Paribas Visa Debit - CS 90000 - 76095 Le Havre Cedex

    Contact details for clients wishing to make a complaint:

    ■ Regarding assistance: reclamation-lux@europ-assistance.be

    ■ Regarding insurance: reclamation-lux@spb.eu

  • icone faq question
    How to make online purchases using the Visa Debit card

    Just like a credit card, your Visa Debit card comes with a 16-digit card number. You’ll need to enter this number to make payments over the internet.


(1) Click here to see the list of compatible devices. You must also have an Apple login connected to iCloud.

(2)Cards cannot be ordered from a minor’s Web Banking mobile app. Provision of a payment card to young people aged 12-17 is subject to the prior authorisation of the minor’s legal representative(s).

(3) View the terms and conditions of use and insurance for our credit and debit cards at