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Mastercard Platinum: much more than a payment method

With BGL BNP Paribas’ Mastercard Platinum, you'll benefit from all of the services offered by Mastercard Gold, such as online and in-store payments all over the world, cash withdrawals and deferred debit.

But that's not all this premium card comes with plenty of other benefits too. Take advantage of additional insurance and assistance services, as well as a 24/7 concierge service.

Discover the added benefits of BGL BNP Paribas’ Mastercard Platinum.

Extensive insurance coverage in Luxembourg and abroad

Compared to Mastercard Gold, your Mastercard Platinum card offers you higher card limits and a range of additional guarantees. Here’s an overview of some of the services it includes:

  • Rental vehicle insurance:
    • Excess covered in case of an accident.
  • Comprehensive winter sports assistance:
    • Emergency assistance on the slopes,
    • Equipment protection in case of theft or damage.
  • Purchase cover:
    • 24 months extended guarantee,
    • Purchase insurance with extended coverage,
    • Missed event insurance.
  • Travel insurance:
    • Extension of reimbursement limits in the event of cancellation, delay or lost baggage.
  • Golf equipment protection
  • Home Emergency assistance:
    • €1,000 cap for all urgent locksmithing,
    • Electricity,
    • Windows/glazing,
    • Plumbing.

See the following for information about the conditions of use, limits and insurance and assistance services:

Make life easier with concierge services

Do you have any special requests or needs, but little time to take care of them personally? Your BGL BNP Paribas Luxembourg Mastercard Platinum is the ideal solution.

It gives you access to a concierge service that will take care of your every need:

  • Travel organisation and bookings (plane tickets, hotels, taxis, ferries, etc.),
  • Event organisation,
  • Car hire,
  • Flower and gift deliveries,
  • Language assistance/interpreting.

Do you want higher insurance and assistance guarantees in Luxembourg? Discover our Mastercard Elite credit card today.

Offer subject to terms and conditions and approval of your application by the bank.

In practice

profiter de ses vacances et faire des paiements a l'etranger

For Tom and Sophie, Mastercard Platinum is the ideal companion for their carefree winter sports holiday. Their rental car excess is covered, their equipment is protected and the assistance option offers all the guarantees for a memorable trip with the whole family.

Contactless payments: easy, fast and secure

Pay in next to no time! All BGL BNP Paribas credit and debit cards now offer contactless payments.

This technology enables cardholders to make purchases without having to insert the card into the machine.

In Luxembourg, you can use your contactless bank card for any amount. For purchases of less than EUR 25, no PIN code is required (up to a maximum total amount of EUR 100). For larger transactions, you’ll need to enter your usual PIN code.

Flyer

FAQ

Offer subject to terms and conditions and approval of your application by the bank.

Frequently asked questions

  • icone faq question What is the added value of concierge services?

    Inspired by the concierge service offered in upmarket hotels, your concierge will share their address book to find you a rare object or a prestigious cru classé wine. They can also organise important meetings or unforgettable holidays on your behalf. They’ll open the doors to a world of excellence, exclusivity, originality and luxury. All you need to do is ask!

  • icone faq question What’s the limit of my Mastercard Platinum? How can I increase or decrease it?

    The default Mastercard Platinum limit is €7,500 per month for withdrawals and in-store payments.

    To instantly increase your card limit temporary, simply log on to online banking. To permanently increase or reduce your card limit, call your advisor in order to set the permanent limits that suit your needs and personal situation.

  • icone faq question How do I view my Mastercard Platinum statements online?

    Transactions made using your Mastercard Platinum are displayed in the dedicated e-document space on online banking, under “Credit card statement”.

  • icone faq question How do I make a secure purchase online?

    Ensure the security of your online credit card purchases with 3D Secure.

    Protect yourself against fraud by activating 3D Secure for each of your credit cards before making an online purchase.

    3D Secure guarantees the cardholder’s identity for online purchase on sites that display the following logos:

    [MasterCard SecureCode] [Verified by VISA]

    Activate 3D Secure now on online banking to make online purchases a breeze.

    NB: If you choose to use a single-use code via your Token, you’ll need your LuxTrust codes (LuxTrust user ID and password). If you’ve misplaced these, we suggest that you opt to receive your single-use code by SMS. Watch the video on how 3D Secure works.

  • icone faq question How do I submit an insurance or assistance claim for my Mastercard Platinum?

    To submit a claim and activate your cover with our partner, Europ assistance:

    • In an emergency, simply call the phone number on the back of your card
    • Go to assur-lux.spb.eu to make a claim, obtain information or ask a question
    • Send an email to gestionsinistres@europ-assistance.be,
    • Write a letter to SPB Assurances:

      Cartes BGL BNP Paribas World Mastercard
      CS 90 000
      F-76095 Le Havre Cedex, France
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