Travel worry-free with Mastercard
Your Mastercard gives you valuable insurance and assistance on holiday. Coverage varies depending on which Mastercard(1) you have, but you’ll always benefit from excellent service with Mastercard and Europ Assistance.
What cover do I have if I have to cancel or change my trip?
You’re looking forward to your family holiday this summer. Everything is planned down to the last detail. Then there’s an unexpected health issue and you’re no longer able to go. What can you do?
You and any family members accompanying you are insured in case of unforeseen illness(2).
If your trip is cancelled, changed or interrupted, you can receive a reimbursement for any non-recoverable expenses already incurred or for unused services.
This allows you to book and travel with complete peace of mind.
What cover do you have in case of a delay or missed connection?
During the holiday period, airports are in full swing, with a very tight schedule. A delayed flight can easily mean a missed connection. And a spoilt journey...
No need to worry! The insurance included with your Mastercard will reimburse(2) you the costs of necessities (meals, accommodation, alternative transport) in the event of:
- missed departure or connection;
- delayed departure.
Save time with Airport Security Fast Track
Your time is precious, even when you’re on the move. Avoid time wasted at airport security checks thanks to Mastercard Airport Security Fast Track.
For access to priority queues in 70 partner airports, book your Airport Security Fast Track tickets on the Android or iPhone app, or on the Mastercard Travel Experience website.
- Book your Fast Track passes online with Mastercard Travel Experience.
- Go to the Fast Track counter at any partner airport.
- Show your e-ticket and get your Fast Track pass.
A smooth and stress-free departure guaranteed!
Airport lounges with Priority Pass™
Access airport lounges with your Mastercard Platinum(3) or Mastercard Elite(4) to enjoy an exclusive experience.
Whether you’re travelling alone or with your family, Priority Pass™ opens the door to 1,300 airport lounges worldwide, offering you a calm, comfortable and well-connected space to relax or work.
What medical assistance do I have when travelling abroad?
Mastercard is with you on all your trips.
Thanks to your Mastercard(1), you benefit from:
- advance payment on hospital expenses while abroad;
- additional reimbursement of medical expenses abroad;
- emergency dental care;
- repatriation solutions;
- options for extending your stay (for accompanying person also);
- and much more.
Go abroad with complete peace of mind.
What cover is there for car rental during my trip?
Will you rent a car to get the most out of your trip? Thanks to your Mastercard Platinum or Elite, you’re financially protected.
If you have an accident and the rental company holds you responsible, you may be reimbursed the amount of any excess. With Mastercard, drive with peace of mind and discover the most beautiful destinations!
Enjoy automatic cashback with Mastercard Travel Reward
With the Mastercard Travel Reward programme, you can receive cashback on more than 250 commercial offers in 18 countries, and online. Whether it’s shopping, hotels, entertainment or restaurants, there’s always an offer for you!
All you have to do is make your purchases with one of the participating brands. You’ll be paid the cashback directly without having to do anything.
What cover is there for my luggage and personal items?
The insurance included with your Mastercard covers you up to the limit specified in the insurance policy in the event of loss, theft and/or accidental damage to personal items placed under the responsibility of a transport company, or for delays in the delivery of your luggage(2).
The insurance included with your Mastercard also covers theft of personal items from a hotel room or rental car.
All you need in order to be properly insured when travelling is the right credit card from BGL BNP Paribas.
Assistance during my trip abroad
For any questions or issues, our helpdesk is available seven days a week.
(1) Offer subject to terms and conditions and approval of your application by the bank.
(2) This section is non-exhaustive, and subject to conditions. Please refer to the “Insurance” publications for more information.
(3) Holders of Mastercard Platinum enjoy an annual subscription to the Priority Pass programme.
(4) Holders of Mastercard Elite enjoy an annual subscription to the Priority Pass programme and two free visits
(*) Offer subject to terms and conditions and approval of your application by the bank.
Offer valid for the Essentiel account, Young Professionals account, 18-29 Student account and free online account. Free Essentiel account until 31/12/2022 when opened between 07/06/2022 and 06/09/2022. Pricing then applies from 01/01/2023 (all our prices can be viewed at https://www.bgl.lu/en/official-documents/rates.html).
Visa Debit and Mastercard free on request until 31/12/2022 when opened between 07/06/2022 and 06/09/2022. Pricing then applies from 01/01/2023 (all our prices can be viewed at https://www.bgl.lu/en/official-documents/rates.html).
(**)Mastercard Gold subject to terms and conditions and approval of your application by the bank. Credit cards must be ordered through your adviser.
Extended guarantees and concierge services... Discover all the benefits of our premium credit card.