Your debit and credit card options
Make purchases using our BGL BNP Paribas payment solutions. Debit cards, credit cards, mobile payments… Choose the best payment method for you.
You can now order your credit card online
Log in to Web Banking
Credit cards
Visa Classic
- The credit card accepted worldwide,
- simple and secure for your everyday purchases,
- Online shopping insurance.
Mastercard Gold
- The international credit card,
- purchase protection,
- travel insurance and assistance.
Mastercard Platinum
- The premium credit card,
- Home assistance, travel and car rental insurance,
- Airport lounges with Priority Pass™.
Mastercard Elite
- The exclusive credit card,
- Enjoy optimal coverage at all times,
- Concierge services, Priority Pass™ and vehicle assistance.
Learn more
Debit cards
Visa Debit
- Instant debit card accepted throughout the world,
- the ideal card for your withdrawals,
- track your purchases in real time.
Your benefits
Concierge Service
- an exclusive service available to you 24/7;
- a personal assistant at your service;
- to meet your personal and professional needs.
Return protection Mastercard
- Mastercard advantage
- Shop online with peace of mind
- Your online purchases free of charge
All our credit cards made from PLA
Our entire range of credit cards (Visa Classic, Mastercard Gold, Mastercard Platinum and Mastercard Elite) are now produced using PLA. Innovation and durability: our cards made from corn starch.
Learn more Learn moreYour practical guides
Monthly closing calendar
Learn more about the monthly closing calendar of our credit cards.
Learn more
Contactless payments
- Pay without entering your PIN,
- No need to insert your card,
- Fast and secure.
Debit or credit?
- Debit cards versus credit cards, what’s the difference?
- We’ve got the answers.
Withdrawing cash abroad
- Find out how you can use your bank cards to withdraw cash abroad free of charge.
Frequently asked questions
- 3D Secure, card limits, cash withdrawals abroad…
- We’ve got the answers to all your questions.
Frequently asked questions about payment cards
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What should I do if my debit or credit card is lost or stolen?Call this number immediately to block your card: (+352) 49 10 10
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What should I do if I forget my PIN?
Have you forgotten your payment card PIN? You can now find it back in your Web Banking app.
To view your credit card PIN in the Web Banking app:
- In the menu on the left hand side, select accounts and then in the dark green menu bar, select cards
- Select the relevant card and then tap on the management tab
- Choose the “Display PIN” feature
LuxTrust authentication will be required
Your PIN will be visible for 5 seconds.
This operation can be repeated as many times as necessary.
If you want to change your card PIN, you can do so at our ATMs.
- In the menu on the left hand side, select accounts and then in the dark green menu bar, select cards
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What should I do if a payment is refused?
If a payment is refused, you may have reached your card limit. If you need to, you can change your card limit online via Web Banking, or call our Client Service on (+352) 42-42-2000
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What should I do if my card is about to expire?
Your replacement card will generally arrive 3 weeks before your card is due to expire. If you haven’t received it, please contact our Client Service on (+352) 42-42-20 00.
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What bank fees apply to transactions in foreign currencies?
Fees for payments in foreign currencies are based on a daily exchange rate applied by Visa and a foreign exchange fee for withdrawals in other currencies. For more information on the foreign exchange fee for each currency, see the pricing guide.
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Is it possible to deactivate contactless payments for my debit or credit card?
Yes, of course. To do this, contact your account manager or our Client Service on (+352) 42 42 20 00.
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What is the difference between a “Processed” transaction and a “Pending” transaction?
When you make a purchase with your BGL BNP Paribas credit card, the transaction first appears with the status “Pending”. This means that the payment is being verified and processed. This may take up to 24 hours or longer.
Once the transaction is marked as “Processed”, it is taken into account in the total amount of purchases made with your credit card during the relevant period. The amount of these purchases will then be debited from the account linked to your credit card on the scheduled collection date. You can check this date in the monthly credit card statement closing calendar.
If the transaction is not confirmed by the merchant, it may remain “Pending” for several days before disappearing. In this case, the transaction will simply be cancelled: it will not affect the spending limit of your credit card, and no amount will be debited.
