Open an account at a branch: we’re here to help
While it’s possible to open a bank account online, you can also get it done at one of our 41 branches throughout Luxembourg.
Our advisors are ready to answer your questions and help you open the current account that best suits you. Thanks to our Essentiel and Libertés offers, your account will be personalised to match your situation, projects and banking needs.
Save time when opening your account: prepare your visit to your local branch
Opening a bank account at your branch takes around one hour. By sending us the necessary documents mentioned below before your appointment, we’ll be able to open your account in half the time.
To speed up your appointment:
- scan or take a photo of your supporting documents;
- send the documents and provide your phone number by clicking on the button below, or send an e-mail to email@example.com.
A BGL BNP Paribas advisor will call you back to schedule an appointment at your preferred branch. The opening of your current account will be finalised during your appointment.
If you’re unable to send us your documents in advance, no problem! Set up an appointment with an advisor directly at one of our branches.
What documents do I need to provide to open an account?
In order to open a new bank account at one of our branches, we need you to provide the following documents:
- a valid form of ID;
- a recent payslip (dated within the last three months) or your employment contract;
- proof of address dated within the last three months: certificate of residence, electricity, gas, water or landline bill;
- your tax identification number.
Where can I find my tax number?
In Luxembourg, your tax number is not included on official identity documents. However, this 13-digit number can be found on your social security card.
Good to know
Want to switch banks and become a BGL BNP Paribas customer? Let us take care of everything!
Changing banks involves a whole series of administrative steps:
- letting your employer know where to send your pay
- informing water and electricity suppliers
- transfer any standing order to your savings account, etc.
To make your life easier, BGL BNP Paribas offers the bank mobility service FaciliSwitch. This completely free service helps you transfer your accounts and banking activities from one bank to another.
In other words, BGL BNP Paribas manages the relationship with your current bank. We transfer your transactions, balance, and can even close your account for you. There will be no need for you to contact your current bank or utility companies. To take advantage of this service, please feel free to contact one of our advisors!
The personal data contained in the documents sent to BGL BNP Paribas will be processed by the bank, in its capacity as controller, for the purpose of processing your application to open an account in accordance with pre-contractual measures.
It will also be processed in accordance with our client due diligence measures, based on our legal and regulatory obligations. If an account is not opened, this data may be kept for 10 years in accordance with our legal obligations. If an account is opened, this data will be kept for a maximum period of 10 years from the end of the contractual relationship.
For further information on the processing of data by BGL BNP Paribas, and on your data protection rights and how you can exercise them, please see our Data Protection Notice, available on our website or from our branches.
Frequently asked questions
You can make an appointment by calling our Client Service. An advisor will be available between 8.00am and 6.00pm, Monday to Friday, on (+352) 42 42-2000.
You can also submit a request online on the Contact page.
You can change your main branch at any time. You can also carry out transactions and make appointments at any branch in the country, without having to change your primary branch.
It is recommended that you make an appointment to open your current account at your branch, in order to shorten waiting times. Depending on how busy it is, it won’t always be possible to open your account without an appointment.
The “Essentiel” bank account
Discover the flexibility of a personalised bank account for everyday use.