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Opening a bank account

In branch or online

Need guidance for extra peace of mind?

Do you prefer human contact and want to speak to an adviser in person to open your account?

We are there to help and support you through our branch network!
Make an appointment with an adviser who will help you to choose the relevant banking package to suit your needs.

Save time when opening your account: prepare your visit to your local branch

Opening an account in-branch requires a little paperwork, but by sending us the documents mentioned below before your appointment, the process will be more efficient.
To speed up your appointment:

  • Scan or take a photo of your supporting documents(1);
  • Send the documents to the following e-mail address: expat@bgl.lu

A BGL BNP Paribas adviser will call you back to schedule an appointment at your preferred branch. At this appointment, you will finalise the opening of your account with your adviser.

Don’t worry if you’re unable to send us your documents in advance! Set up an appointment with an adviser directly at one of our branches. After the appointment and once you have provided the supporting documents, the account opening can be approved.

Good to know

Our Royal Monterey and Kirchberg branches are open continuously, making it easier to make appointments to sign the account opening documents at your convenience.

What documents do I need to provide to open an account?

In order to open a new bank account at one of our branches, we need you to provide the following documents(1):

  • a valid form of ID;
  • your employment contract or a recent payslip, proof of income or a certificate of school attendance;
  • proof of address: certificate of residence (dated within the last three months), electricity, gas or water bill, home insurance certificate, or landline bill (dated within the last three months);
  • your tax number;
  • your e-mail address and your phone number so that we can contact you.

Send them to the following e-mail address: expat@bgl.lu.

conseillere aide a l'ouverture d'un compte

A package to meet your needs

It’s not always easy to choose the right banking package, which is why our advisers are here to explain the various solutions on offer

Our advisers are on-hand at one of our 28 branches located throughout Luxembourg to help you open an account and select the account that best suits you.

Good to know

Certain conditions need to be met in order to open a current account in Luxembourg. 

Switch Banks easily and free of charge

Are you looking to change banks?

With FaciliSwitch, the free bank switching service, BGL BNP Paribas will take care of everything on your behalf. Simple, quick and cost-free. 

(1) The personal data contained in the documents sent to BGL BNP Paribas will be processed by the bank, in its capacity as controller, for the purpose of processing your application to open an account in accordance with pre-contractual measures.

It will also be processed in accordance with our client due diligence measures, based on our legal and regulatory obligations. If an account is not opened, this data may be kept for 10 years in accordance with our legal obligations. If an account is opened, this data will be kept for a maximum period of 10 years from the end of the contractual relationship.

For further information on the processing of data by BGL BNP Paribas, and on your data protection rights and how you can exercise them, please see our Data Protection Notice, available on our website or from our branches.

Frequently asked questions

  • icone faq question
    How do I make an appointment at a branch?

    You can make an appointment by calling our Client Service. An advisor will be available between 8.00am and 6.00pm, Monday to Friday, on (+352) 42 42-2000.

    You can also submit a request online on the Contact page.

  • icone faq question
    How do I find the closest branch to my home or work?

    Thanks to our extensive network, a BGL BNP Paribas branch is never far away. Locate your closest branch on our map in just a few clicks, or download the CashPoints app to find nearby branches and ATMs.

  • icone faq question
    Is it possible to change my main branch?

    You can change your main branch at any time. You can also carry out transactions and make appointments at any branch in the country, without having to change your primary branch.

  • icone faq question
    Do I have to book an appointment in order to open a current account?

    It is recommended that you make an appointment to open your current account at your branch, in order to shorten waiting times. Depending on how busy it is, it won’t always be possible to open your account without an appointment.