Digital Accessibility: Our Commitment
We are committed to ensuring that all our clients have simple, effective, and fair access to our services, regardless of their profile or abilities. That’s why we are actively working to comply with digital accessibility standards.
What is digital accessibility?
Digital accessibility means making online content and services usable by everyone, including people with disabilities. This includes, for example:
- People with visual or hearing impairments
- People with cognitive or motor disorders
- Elderly people who may have difficulties with certain digital tools
- Users of assistive technologies (screen readers, voice commands, etc.)
Our ongoing approach
We have initiated a compliance process with the general accessibility improvement framework, in accordance with European standards. This includes:
- An audit of all our platforms by accessibility experts;
- Progressive adaptation of pages, content and features to meet requirements;
- Training our teams to adopt best practices in the design and updating of our digital media;
- Integration of user feedback, including from people with disabilities, to improve customer experience.
We listen to you
If you are experiencing difficulties navigating our website or using our online services, please do not hesitate to contact us at +352 4242 - 2000.
Your feedback is valuable and helps us build a more inclusive online experience.