Managing your accounts has never been easier!

Discover Genius by BGL BNP Paribas, the free service in your web banking app. Get advice, notifications, and personalised tips to help you manage your finances, make smarter banking choices, and stay on top of your budget.

A new feature in your Web Banking area! Your virtual assistant Genius is evolving!

Always by your side to advise and help you better manage your budget; Genius is going even further!
Thanks to its new Chatbot functionality, your virtual assistant now answers all your questions directly. Need help or information? Ask your questions directly from your Web Banking area.

Available anytime
Genius is available 24/7 to help you easily access the information you need.
Instant answers on many topics
Always at your disposal, Genius answers your questions on various subjects: accounts, cards, loans, savings, investments…
Clear and guided assistance for your day to day needs
Lost or stolen card, urgent questions, suspected fraud, and much more.

Where to find the Genius conversational assistant?

Start a conversation with Genius from your Web Banking area by selecting the chat bubble at the top right of your screen, on the app or at webbanking.bgl.lu

Log in to the Web Banking app

Your Genius digital assistant helps you to better manage your finances

With the Web Banking app, you're never alone in managing your finances. Genius, your digital assistant, guides you every step of the way—whether you're tracking your accounts, growing your savings, or getting advice.
It tailors recommendations to help you reach your financial goals.

Genius’s features: personalised for you!

Compare

Genius groups your weekly and monthly expenses so you can compare them at a glance.

Understand

Genius makes several suggestions to assist you in building your savings.

Plan

Genius predicts your spending and helps to keep you in the black.

Rate

Are some messages more relevant than others? Manage your message preferences.

Genius is always at your side to guide you through your finances

Keep your peace of mind with personalised alerts from Genius

Stay relaxed with Genius! It sends you alerts about your spending, incoming transfers, and recurring payments. By understanding your habits, it notifies you of unusual transactions and helps you stay on top of your budget, so you can avoid any unpleasant surprises.

Genius helps you tailor your investments to your needs

Genius adapts to your spending habits and gives you practical advice on how to manage your savings. Whether you have received a large sum of money or you already have a good amount of savings, it can offer you recommendations tailored to your needs.

Genius helps you find the right banking options

Let Genius guide you to payment cards, savings solutions, investment options, and loans tailored to your needs. Customise the app to suit your preferences by selecting the messages and features that matter most to you.

Discover all the new features

Discover all of Genius's new features in your Web Banking app!

Exclusively available on the mobile app, Genius monitors your banking activities closely and offers personalized advice. It can alert you to any suspicious activity and supports you in managing your budget, growing your savings, or selecting investment products tailored to your profile.

Take advantage of Genius, a personalised assistant for your Web Banking

An assistant to support you every day

Genius is your everyday partner, helping you manage your finances in real time, anytime, anywhere.

Stay on top of your spending

Genius analyses your transactions from the past six months to understand your spending habits. It then provides personalised advice to help you manage your budget and keep your costs under control.

An assistant that adapts to you

Genius tailors its support to your preferences, showing only the messages you want to see. Its advice evolves based on your interests, delivering useful, relevant information just for you.

Download the Web Banking app

faire des virements de son compte courant a son compte epargne

Did you know?

If you travel frequently, Genius can help you choose the credit card best suited to your needs. Whether you need to facilitate your online payments, make transfers from abroad, or take advantage of travel insurance and services such as airport transfers, Genius can advise you according to your profile. You can easily order your card directly from the app and travel with peace of mind.

Download the Web Banking app

Manage your spending in total security with your Web Banking app

The Web Banking application ensures the confidentiality and security of your data. It allows you to manage your spending securely.
With regularly updated features, it simplifies the management of your accounts.

View all your accounts at a glance 24/7;
Make instant and scheduled transfers;
Keep in touch with your adviser via secure messaging;
Apple Pay & Payconiq available;
Access savings and investment products;
Subscribe to our products via your Web Banking app;
Manage your cards independently: adjust your card limit, lock or unlock your card and manage your PIN.

Any questions about your Web Banking?

Our advisers are at your service

Our advisors are available to assist you from Monday to Friday

(+352) 42 42-2000

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