Phishing is a fraudulent technique used by computer hackers to steal sensitive, personal and/or confidential information (bank details, identity, etc.). You generally receive an email that appears to have been sent by a family business, alerting you to a problem or asking you to update your personal information by clicking on a link. However, this link redirects you to a fake website.
Follow a few security rules:
Never communicate your secret codes, password, account numbers, etc. to anyone at all by any means (e.g. by email, telephone, in writing) - even if that person or the sender of the email claims to be from BGL BNP Paribas. Your bank will never ask you to reveal your personal data.
Check links: move your cursor over the link or icon contained in the email to display the address (URL). If it looks suspicious or is not secured (http:// rather than https://), do not click on it. Check that you really are in your Web Banking area at https://webbanking.bgl.lu. A small padlock indicates that your connection is secured (SSL protocol).