You'll also find this number on the reverse of the card, as well as in the general terms and conditions.
When you need travel assistance:
Before taking any action or spending any money, it is essential that you contact Europ Assistance.
To make a travel claim:
By phone: (+352) 27 86 24 87 – lines open 7 days a week from 09:00 to 17:00 (except non-business days and/or public holidays).
Via internet : https://assur-lux.spb.eu - Submit your travel claim online, view the details of the guarantees included with your card and the latest travel insurance/assistance news, see the FAQs on travel insurance and download your insurance certificate,