I have Web Banking, so do I still need to go to the branch?
Web Banking, mobile banking and telephone banking make it possible for you to carry out most of your standard operations (transfers, stock market instructions, etc.). You can also contact your advisor using the secure messaging system. If you have projects, you can carry out credit simulations and then submit your request on-line.
That being said, in addition to the daily management of your accounts, your personal advisor is your main point of contact at the branch for real estate, pension and investment projects. S/he is there to listen to you, advise you and find with you the solutions that best suit your needs.